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FAQs
Do you provide a 3D mock up design?
Yes, we provide a 3D mockup design to customize your boxes as per your desirable design and style.
How long will it take for my boxes to arrive at my destination?
We provide the quickest turnaround time. You will receive your custom boxes within 12-15 business days. Your shipping also depends upon your location, your order size. If you will give us an order within a tight deadline, we will try to meet your deadline as per your said timeline.
May I place an order which is smaller in quantity?
Yes, We are the most efficient company which doesn’t consider how much quantity you are placing your order. We worked with both small and large businesses. You won’t disappoint if you will choose us.
How can I customize my box?
We have the best customer services representative who will guide you and our whole team to make your custom boxes eye-catching by placing the logo, text, and graphics within minutes. Our designers provide you a 3D mock-up design to fully understand the design and style of the box.
Can I order a custom box without printing?
Our boxes allow you to have multiple options for customization. You can design your box as per your specification like “No Printing” within or outside the box.
Do I have to provide design?
Free professional design support is available for all orders.
Can I get Quotation for my boxes?
Yes, you can get no obligation custom quote, same day.
What is shipping cost?
Free Door Step Shipment is provided for all orders World Wide.
What does Sample charges cost me?
Free Generic physical sample are available to evaluate printing quality and stock. If you want to order a sample of your own box with design, it will cost you $120-$220
What type of stock is used for printing and manufacturing of packaging boxes?
All Quality of Cardboard, corrugated and Kraft cardstock in available. You can choose from 14pt, 16pt, 18pt & 24pt White SBS C1S, C2S, 100lb, 120lb & 200lb type of printing stock. For further information, please see our paper coating page
What add-on choices do My Packaging Pro provide?
You can choose from Glossy, Matte, Aqueous Coating & Spot UV etc. For further information, please see our paper coating page
Is there minimum order quantity?
You can order as low as 100 boxes.
Why choose My Packaging Pro for custom printing and Packaging?
Quality products are our ultimate goal. Trust Pilot and Google has accredited us with A+ rating which makes our business perfectly suited for standards of best quality.
PAYMENT INFORMATION
Do I get any refund in a particular situation?
Yes, we do have our return policy. Please visit the terms & conditions page to know in detail.
Do you charge an extra fee for designing assistance?
No, you may get our enthusiastic and skilled design support without paying any extra charges.
What are the criteria of shipment if I place an order with you?
We provide free shipping services throughout the USA and Canada while ensuring the safety of products from damages and other environmental factors. We provide the quickest turnaround time. You can check your order ID until it will reach your destination.
What is the purpose of placing the window die-cut style?
The purpose of window die-cuts is to allow your customers to have a detailed look at your boxes. It also enhances the visual gaze of custom boxes.
Which kind of packaging material is used in the manufacturing of boxes?
We use different materials for the packaging of different products. Custom packaging boxes are manufactured with 100% biodegradable Kraft, cardboard, corrugated, and rigid packaging material. These materials are highly durable, resilient, and well-processed.